Situation
This client monitors track, ride quality and bearing wear on trains all over the world. The trains are constantly moving, remote and difficult to access, yet algorithms and capabilities are being advanced all the time.
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This client monitors track, ride quality and bearing wear on trains all over the world. The trains are constantly moving, remote and difficult to access, yet algorithms and capabilities are being advanced all the time.
An existing firmware update mechanism provided support for one product only and had no logging. A better remote firmware update and control system was required that would work over 2G/3G/4G and local radio links, with minimal power consumption and data rates. The technical requirements and physical environment were challenging and power can be lost at any time.
A complete new system was developed with several software components from bootloader to relay to management website. Error handling and bandwidth usage required careful consideration.
Total reliability was achieved for thousands of devices in the field with all parameters being reported.
I can’t recommend Shattered Silicon highly enough! They were quick to respond and understand what we needed, knew immediately what action we needed to take and helped us apply their suggestions. They are quick to offer very detailed advice, and have been a real pleasure to work with (and will continue to work with in the future). In terms of value for money the benefit we’ve gained in just a few hours of their time has been fantastic!